12/12/2023 0 Comments Business tax deductionsTaxpayers deserve the same functionality in their online accounts that they experience with their bank or other financial institution. Opening Taxpayer Assistance Centers: Currently, the IRS has opened or reopened 35 Taxpayer Assistance Centers since the passage of the Inflation Reduction Act.Currently, seven additional locations have been determined in Alpena, Michigan Hastings, Nebraska Twin Falls, Idaho Juneau, Alaska Lihue, Hawaii Baker City, Oregon and Gallup, New Mexico. IRS conducted the first event last month in Paris, Texas in partnership with the United Way and has plans to hold similar events in more states. Community Assistance Visits: In these new Community Assistance Visits, IRS will set up a temporary Taxpayer Assistance Center to give taxpayers from underserved areas an opportunity to meet face-to-face with IRS customer service representatives.IRS is continuing to expand Taxpayer Assistance Centers (TACs) across the country, while also starting a special series of events to help taxpayers living in areas not close to the agency's in-person offices. IRS is expanding in-person service and meeting taxpayers where they are, particularly those in underserved and rural communities. To help taxpayers get it right, the IRS is working toward taxpayers being able to seamlessly interact with the agency in the ways that work best for them on the phone, in-person and online. The IRS is focused on helping taxpayers get it right the first time - claiming the credits and deductions they are eligible for and avoiding back-and-forth with the agency when errors arise. The IRS is continuing to build on this progress focusing on critical work across the agency in achieving world-class service, strengthening enforcement against high-income individuals who do not pay taxes owed, and modernizing core technology infrastructure to enable better service and improve data security. Through the end of filing season, IRS answered 3 million more calls, cut phone wait times to three minutes from 28 minutes, served 140,000 more taxpayers in-person, digitized 80 times more returns than in 2022 through the adoption of new scanning technology, cleared the backlog of unprocessed 2022 individual tax returns with no errors, launched two new digital tools, and enabled a new direct-deposit refund option for taxpayers with amended returns. WASHINGTON - Thanks to Inflation Reduction Act resources, the IRS delivered dramatically improved service in filing season 2023.
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